Payment options

You have the following options for payment:

  • Advanced Payment
  • Direct Debit
  • PayPal
  • SOFORT Überweisung
  • Cash on delivery (DHL)

When paying in advance you will receive immediate order confirmation via email. In this confirmation, you will find our bank details. Please make sure to enter your order number as reference, because we can not assign your payment otherwise. Once your payment reaches us, which can take up to five days depending on the institute, your order will be processed.

For the transfer, please use the following bank account:

Payee: KNOSPA KG

IBAN: DE48700100800665694808

BIC: PBNKDEFF

Institute: Postbank

With us, you have the option to pay for your order by direct debit. We charge the invoice amount 2 days after invoicing from your account. Simply select the payment method "Direct Debit" in the order process and enter IBAN, BIC and the account holder. The IBAN is the international format of your previous account number for your checking account. As part of the launch of the SEPA system for euro payments it replaces bank account details. IBAN can be found on the commercial documents of your financial institution, your bank card and your bank statements and in your online banking area.

Requirement for payment by direct debit is a bank account at a German bank and a publicly known or valid account.

When paying with PayPal you will be redirected at the end of the ordering process on the PayPal site. With your login information, you can log into and then confirm the payment. The charge is made by credit card, direct debit, credit or Giropay - whichever mean of payment you use at PayPal. Payments with your PayPal balance are also possible. If you do not have a PayPal account yet, you can create one on the PayPal page. The payment receipt is usually within few minutes and your order can be processed and shipped immediately. Your payment is automaticly protected by the PayPal Buyer Protection (https://www.paypal.com/de/webapps/mpp/paypal-safety-and-security) hedged.

To pay for your order you can also use SOFORT Überweisung for immedate transfer. At the end of the ordering process you will be redirected to an already completed transfer form. You can enter your usual access data for your online banking account in a protected payment form. With SOFORT Überweisung we can ship your order thanks to the transaction confirmation faster than with the conventional bank transfer.

Order and pay directly upon delivery in cash to the postman (DHL). Please note that we collect for this option a fee of € 3.90 and the German post office will collect an additional forwarding fee of € 2.00. You will be advised of the current charges during the ordering process.

Exceptions:

We can not offer the Cash on Delivery payment option, if your invoicing address is different from the delivery address is different (for example, for gifts), if Express delivery was selected or if you have purchased a last minute gift voucher.